Terms and Conditions

About Us This web site is owned and operated by Press Parts Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Press Parts Ltd
The Hat Works 10 Rectory Lane Loughton Essex IG10 2RL United Kingdom
Phone: 020 8502 3059
Fax: 020 8418 9505
Company number: 4535001
VAT/EORI number: GB707647519000; For Northern Ireland XI707647519

Registered Address:

14-18 Forest Road, Loughton, Essex, IG10 1DX

Tax Charges 20% VAT is added for all UK orders. Orders from the European Union will be exempt if the EC VAT number is given, please ensure to include the whole code including the country identification; for example GB.
All other orders are VAT free.

We at Press Parts Ltd are committed to maintaining the trust and confidence of our customers, we do not, and will never sell, rent, give away any email lists to other companies for marketing purposes, the data we hold may contain all or some of the below;
Full Name, Company Name, Company Address, Billing Address, Email Address, Phone number(s), VAT number, Bank details; Sort code, Account number, IBAN, BIC.
We use this data to perform our contractual obligations as your supplier, this data is handled by our employees. You have the right to request a copy of the information held by Press Parts for you or your business; please contact any of our helpful staff and we will give you a copy.
If you wish for your data to be removed this is also your right and will be done immediately, for more information please refer to our Privacy Policy

The acceptance of this document includes the acceptance of the following terms and conditions. In the event of the customer’s official order forms containing special printed conditions, it is understood that such conditions are only binding in so far as they are not at variance with our terms and conditions.

Press Parts™ is a trademark of Press Parts Ltd, and is protected from copying under trademarks laws.

This acceptance includes only such goods, accessories and work as are specified here in.

All drawings and specifications, dimensions and weights provided by us are approximate unless otherwise stated.

The goods supplied have been tested and are suitable as replacement parts however no responsibility is accepted for damage or consequential loss in respect of goods supplied. References to other manufacturers do not imply any connection with them. Any times quoted for despatch are to date from receipt by us of written order to proceed and of all necessary information to enable us to put the work in hand. Times of despatch are submitted without liability for delay however occasioned, but every effort will be made to maintain them.

No claim for loss in transit will be entertained unless we are advised within 15 days from the date of placing the order.

The price you pay is the price displayed on the website at the time we receive the order, apart from the following exception:

Online price errors;
If we discover an error in the price of goods ordered we will inform you as soon as possible and provide you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you choose to cancel and have already paid for the goods, you will receive a full refund.
Shipping errors;
Although we try our hardest to ensure the price you pay for shipping is correct, there are many factors we cannot build into this system. Should the actual cost to send be higher than the paid amount we will notify you of this additional cost, once confirmation and payment is received the goods will be despatched; If however the order is now not required, any payments made will be refunded in full.

All Heidelberg equivalent numbers are to the closest match, none of our parts from the store are original items bought from Heidelberg, the codes are only to give a guideline as to help you find the part you require.

We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by paypal can be found at (this link will open in a new window). (we are not responsible for the content of external websites.)

Orders cannot be cancelled except with our consent and on terms which indemnify us against all loss.

All goods are sold as being satisfactory for the purpose for which they are required. If any item is incorrect or not satisfactory we will refund the purchase price if the goods are promptly returned to Press Parts Ltd in the same condition as when dispatched.

You are specifically required to examine the goods within 3 days of delivery and any complaint regarding faulty goods must be made in writing prior to the expiry of 7 days from the delivery and accompanied by samples to illustrate the fault. We shall have the option of replacing or crediting the value of goods in respect of which we accept a complaint and thereby terminate our liability. We cannot be held responsible for charges incurred by you in attempting to rectify or modify goods without our written agreement.

The contract shall in all respects be construed and operated as an English contract and in conformity with English Law.

All goods supplied by the seller to the buyer remain the property of the seller until the goods and services required to supply the goods have been paid in full. The goods are at the sole risk of the buyer, and in the event of same being destroyed or lost, after delivery, the seller will be entitled to payment in full for same.

In the case of default, the buyer or his agent will allow the seller or his agent to enter the premises where the goods are kept and remove same. The buyer will be responsible to the seller for all costs incurred in reclaiming the goods. A hire charge at the current rate will apply for the period of the goods that were in the possession of the buyer.

Press Parts Ltd mission is to provide spares and replacement parts for Heidelberg presses

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